Privacy Policy

Effective Date: 1st April 2024

Welcome to www.amrealtysolutions.com (the "Website"), operated by AM Realty Solutions Private Limited ("we," "us," or "our"). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Website, apps, and services.

By accessing or using our Website or services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please do not use our Website or services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Address
• Identification documents (if required for transactions)

b. Non-Personal Information

• Browser type
• Device information
• IP address
• Usage data and browsing activity

c. Transactional Information

• Property purchase and sales details
• Payment information
• Communication records related to transactions

d. App Usage Information

For users of our apps, we may collect data on app usage, login credentials, and interactions for security and functionality purposes.

2. How We Use Your Information

We use the collected information to:

• Facilitate property transactions (buying, selling, or renting).
• Provide customer support and respond to inquiries.
• Enhance the functionality of our Website and apps.
• Send updates, promotions, and notifications related to our services.
• Comply with legal and regulatory obligations.
• Improve our internal processes and develop new services.

3. How We Protect Your Information

We are committed to safeguarding your information and employ:

• Secure servers and encrypted data transmission.
• Regular security audits and updates.
• Restricted access to sensitive data.
• Secure login credentials and authentication mechanisms for app and internal staff usage.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information:

• With trusted service providers or partners who assist in delivering our services.
• With regulatory authorities as required by law.
• During business transfers, mergers, or acquisitions, subject to confidentiality agreements.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before engaging with them.

7. User Rights

As a user, you have the right to:

• Access and review your personal information.
• Request correction or deletion of your data.
• Opt out of promotional communications.
• Lodge a complaint with regulatory authorities if you believe your privacy rights have been violated.

8. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Annexure: Data Capture and Usage Policy

1. Overview

This document outlines the data capture, usage, and security measures employed by AM Realty Solutions. This policy is designed to ensure transparency, compliance with applicable laws, and protection of user data collected during interactions with AM Realty Solutions' applications, websites, and platforms.

2. Data Captured

AM Realty Solutions captures the following information for the purposes of internal audit, security, compliance, and customer request data archiving:

• IP Address: The unique identifier assigned to devices by the Internet Service Provider (ISP).
• MAC Address: The hardware address associated with the user's network adapter.
• Device Address and Device Name: Identifiers for the device used to access AM Realty Solutions' platforms.
• Operating System (OS) Version: Information on the software version running on the user’s device.

3. Data Collection Points

The aforementioned data is collected at the following points of interaction:

• First-Time Signup: When a user creates an account on AM Realty Solutions' app or website.
• Access Across Devices and Browsers: During user interactions through any browser or device.
• ISP Providers: Data linked to the network service provider utilized during access.

4. Purpose of Data Collection

The data is collected strictly for the following purposes:

• Internal Audit: To review and verify system usage, ensuring operational integrity.
• Security: To safeguard against unauthorized access, fraudulent activities, and potential breaches.
• Compliance: To ensure adherence to legal and regulatory requirements.
• Customer Request Data Archive: To maintain a secure record of user interactions for fulfilling customer inquiries and support needs.

5. Data Usage Restrictions

AM Realty Solutions ensures that the captured data:

• Is Not Public: The data collected is not shared publicly under any circumstances.
• Is Not Used for Commercial Purposes: The data will not be sold, traded, or used for marketing or advertising purposes.

6. Data Security and Privacy

AM Realty Solutions employs industry-standard security measures to protect the captured data against unauthorized access, loss, or misuse. These measures include, but are not limited to:

• Encryption of data during transmission and storage.
• Regular security audits and compliance checks.
• Restricted access to data by authorized personnel only.

7. User Consent

By signing up or accessing AM Realty Solutions' app, website, or related platforms, the user provides implicit consent for the collection and usage of the specified data as outlined in this annexure.

8. Amendments

AM Realty Solutions reserves the right to amend this policy to ensure continued compliance with applicable laws and address emerging security needs. Users will be notified of any significant changes to this policy.

9. Contact Information

For any inquiries regarding this policy or to raise concerns about data usage, users may contact AM Realty Solutions at: